PRIVACY • COOKIES • DATA

Privacy & Cookie Policy

Clear information. Respect for your privacy.

This policy explains how Falkirk Business Hub may collect, use and protect information when you visit the website or contact us.

It also explains how cookies and similar technologies may be used to support website functionality, analytics and user experience.

INFORMATION WE COLLECT

Information you choose to provide.

We may collect personal information when you contact Falkirk Business Hub, submit an enquiry or otherwise communicate with us.

This may include your name, email address, telephone number and any information you include within a message or enquiry.

We may also receive technical information about visits to the website, such as browser type, device information, approximate location, referring pages and website usage information.

HOW INFORMATION IS USED

Using information for legitimate purposes.

Information submitted through the website may be used to respond to enquiries, review contributions, investigate corrections or manage other communications with Falkirk Business Hub.

Technical and website usage information may be used to understand how visitors use the website, identify technical issues and improve the content and user experience.

We do not intend to sell personal information to third parties.

COOKIES

How cookies may be used.

Cookies are small files that websites can store on a visitor's device.

They may be used to support essential website functions, remember preferences, understand website usage or measure website performance.

Some cookies may be placed by third-party services used by the website, such as analytics or embedded services.

MANAGING COOKIES

Staying in control.

Most web browsers allow users to control or delete cookies through their browser settings.

Blocking certain cookies may affect the way some website features work.

Where a cookie consent tool is provided, you may also be able to manage relevant cookie preferences through that tool.

THIRD-PARTY SERVICES

Services outside our direct control.

The website may use or link to third-party services. Those services may have their own privacy and cookie policies and may process information according to their own terms.

Falkirk Business Hub is not responsible for the privacy practices of external websites that are linked from our pages.

DATA RETENTION & SECURITY

Keeping information appropriately protected.

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Reasonable steps are taken to protect information from unauthorised access, loss or misuse, although no internet-based system can be guaranteed to be completely secure.

YOUR RIGHTS

Questions about your information.

Depending on the circumstances and applicable data protection law, you may have rights relating to personal information held about you, including rights to request access, correction or deletion.

If you have a privacy-related question or request, please contact us using the details provided on the Contact page.

POLICY UPDATES

Keeping this policy up to date.

This policy may be updated from time to time to reflect changes to the website, services used or relevant legal requirements.

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