We have an exciting vacancy for a full-time Host at Falkirk Business Hub.
The Falkirk Business Hub team are proud of the vibrant, interactive business community that has developed since the business centre opened in the heart of Falkirk in August 2013. We want to continue to promote this community where ideas flow and businesses grow. Our business space and services are provided to the highest standard and we are passionate about excellent client experience and satisfaction.
At Tartan Commercial (owners of Falkirk Business Hub and other flexible workspaces), we want to help revitalise Scotland’s town centres. We create spaces where people can meet, work, and create in an environment that stimulates growth, success and overall well-being.
About the Opportunity
As a Host, you’ll be the primary point of contact for the Hub. The position is based at the Reception desk at the main entrance to the business centre and you will be there to help visitors, take calls and deal with enquiries. The vacancy is for a full-time position and you will be covering business hours from Monday to Friday. There will be the occasional requirement to work on a Saturday and as holiday cover.
You will report to Falkirk Business Hub each day to support the Centre Manager and Team to achieve the following:
- Build a welcoming and collaborative community environment for businesses with offices in the Hub, Hub members and guests.
- Ensure that the building is fully operational, and processes are running efficiently and effectively.
- Promote and drive growth in the Hubs service offerings such as Hub Lounge memberships and meeting rooms bookings.
- Take direction from the Centre Manager to support the Hub clients and members.
All of this while illustrating excellent client service and creating a pleasurable work environment.
Interested? If you have experience in a customer service role, particularly in reception or hosting, we’d love to hear from you. Please send us your CV with a covering email to firstname.lastname@example.org.
To find out more about what we do, take a look at the rest of our website.
Closing Date: 4 February 2022.